A resource for customer experience (CX) and experience management (XM) professionals.
Subscribe on Apple Podcasts Listen on Spotify Listen on Stitcher Listen on Stitcher Listen on YouTube

The Analytical Leader

Release Date: March 2, 2018 • Episode #9

Steve welcomes back Dr. Troy Powell, vice president at Walker, to discuss how it’s not necessary for CX leaders to know analytics, but it’s critical for them to think analytically.

Tags: