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Episodes tagged “Dr. Jeff Wells”

Improving the patient experience

Improving the patient experience

Released: August 14, 2018 • Episode #32

The phrase “healthcare is broken” is often used to describe the health services industry in America, but what does that mean? Steve welcomes the co-founder and president of OurHealth, Dr. Jeff Wells, and they discuss what it means to provide better experiences for patients and how that compares to the customer experience space.

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